How communication tools have evolved

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From cave drawings and raven-carried messages to smartphones and the internet, it has taken a millennium or so for the metamorphosis of communication to reach the point of where it is now. What has not changed is its necessity for the success of business and personal relationships and interactions. Some older forms of communication are still around, still as powerful as when they were first used while others have been buried to oblivion.

how communication tools evolved
Today, there are classic and modern tools for communication that businesses generally use to correspond with company employees, suppliers, clients and other organizations.

Whether it is to exchange information, solicit ideas or to give out orders, the purpose is for the smooth operation of the company so that production and sales goals are achieved in the best way possible.

Many devices duplicate the functions of other gadgets, like the smartphone has several functions that were once exclusive to the computer, and vice versa. Let’s take a look at some of them.

Snail Mail

The reference to snail being the speed at which mail is delivered, this term actually applies to regular postal mail service. Postal mailing will never outlive its usefulness, no matter what die hard futurists say. There will always be documents, printed material and items that need delivery. Companies use bulk mail for large volumes of mailing matter and postage fee is less than for single-piece mailing. Speed of delivery depends on the choice of service and levels range from express mail to first class to parcel posts. Fees also vary accordingly.


What used to be debatable is now a fact: Alexander Graham Bell is one of the greatest inventors of all time. From the crude landlines to the avant-garde smartphones, Bell has come a long way. In whatever form, the telephone is basic equipment for all industries, whatever the size, and it is seen to remain that way in the years to come. Landline phones are still indispensable tools for domestic communication. Telephone services are cheap, with flat monthly charges costing a few dollars only. Landlines can be used for local, regional and long-distance calls. Different plans are available at varying charges and it is up to the user to choose which one will work best for the company.

Smartphones have their own evolutions. From the clunky devices of the 1990’s with modest functions, smartphones today are sleek multimedia creations with 4G and LTE capabilities, WVGA screens, megapixel cameras, HD video support and many more. Loaded with applications, many in today’s society have said they can’t live without their smartphones.

Business VoIP uses the internet to make and receive phone calls. It is the preferred system currently used by countless companies. It decreases phone bills compared to the traditional phone system since most VoIP service providers like RingCentral include unlimited calls, fax and SMS in its monthly plans. Advanced features include desk to desk calling, conference calling, voicemail to email and automated attendants.

Video and Web Conferences

This technology allows people to connect in real-time from remote locations around the world. For businesses that have global reach, web and video conferencing take the place of face-to-face meetings and cut costs and time. It speeds up the delivery of solutions and permits sharing of documents and applications.

Social Media

Facebook, Twitter, Instagram and other social networking sites are now fundamental tools for businesses to engage existing and potential customers. Through these websites, products are promoted and responds to queries can be done in short time. Since there are no limitations to the posts from users, social networking needs extra effort and participation to counteract negative publicity.

Author’s Bio: Chiastine Ross, a freelance article writer and contributor who focus more on technology, mainly Gadgets and all the latest trends which are interesting for readers and tech enthusiasts. Her articles are written in collaboration with other Phone Service Providers such as RingCentral. You can reach her though Facebook and Twitter



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